Field Engineer

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Introductie

ICT staffing voor ICT bedrijven

Jobomschrijving

Onsite Support

Profiel

Strong technical knowledge:

• PC’s and laptops
• Windows7, 10
• MS office 2010, 2016 (O365 is a benefit)
• Active Directory (Azure is a benefit)

A broad knowledge of different technologies

• Network, LAN, WAN, IPT
• Printers and network printing
• Citrix environment and applications
• smartphone and tablets
• knowledge of Google apps is a benefit
• Experience within a Servicedesk environment

Having worked in an ITIL environment is a benefit (ITIL certification is a plus)

Experience with remote user assistance

Personality:

• Fluent Dutch / French / English
• Customer focused individual who understands customer needs and seeks to fulfill expectations
• Team player, easily uniting with the team members and working with stakeholders
• Resilient person who can cope with a very fast moving landscape
• Share knowledge with colleagues through documentation
• Have a positive, flexible and responsive mindset