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Quality Control Conformity

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Astrid Matthys

Astrid Matthys

Description de l'emploi

The Quality Control Conformity/ Conformity Assessment Manager is independently responsible for the complete certification process of the submitted products, assessing the conformity of the products within the applicable certification schemes. This is done in keeping with the Code of Conduct of the company and maintaining full confidentiality of exchanged customer information.

  • Support the Sales Manager for quotations, and validate them according to the signature rules
  • Define the adequate tests programs, if any (pre-assessment phase)
  • Plan, organize and structure the work from the assigned contracts
  • Carry out the assessment of the submitted products, according to the appropriate certification scheme,
  • which means: Analyse the test reports and all useful documents, Write the certification report and its conclusions, Draft the request for certification document, and the certificate itself; Submit the file to a second Conformity Assessment Manager not being involved in the assessment, Update Progress with the adequate information, Release report and certificates;
  • Check the quality of the tasks performed (in the case of subcontracting to another CAM, for example)
  • Perform the “4 eyes check” procedure for applications managed by other Conformity Assessment
  • Managers
  • Avoid possible conflicts of interest in services and inform the BUM or GM in good time
  • Correct use of progress as to ensure the capturing of the full certification process until invoicing
  • Mandatory participation in team meetings
  • Share information, feedback from customers, … with the; Certification Scheme Manager in case of issues / need of new interpretations / abnormal position …, Sales Manager when observing deviation between the request, the contract and the expected work, Lab Registration Manager in case of non-conformities observed in the report (method and content), Strategic Customer Manager in case of useful information related to strategic customers, BU Manager in case of product development, new opportunities or any information related with the
  • business.
  • This can be done directly (if urgent) or during the regular meetings (KTeam or Committee of Certification)
  • Manage the extensions and prolongations of the certifications
  • Participate at conferences and fairs


  • Technical education with school-leaving certificate or higher Technical University, University of Applied Sciences etc.
  • IT knowledge of MS Office products
  • Perfect knowledge of the language(s) spoken in the place of employment
  • Knowledge of English (business fluent)
  • Good assertiveness and persistence
  • Ability to think interdisciplinary
  • Correct and orderly interaction with customers and colleagues
  • Carrying out activities in accordance with the requirements of the Group Manual
  • Knowledge of the inspection basis
  • Mastery of text analysis of standard requirements or legal texts and implementation of the requirements in
  • specification documents (QM documentation)
  • Willingness and ability to use technical and classic office software professionally
  • Correct use of the measuring equipment in accordance with the specifications
  • Correct application of acquired knowledge
  • Good assertiveness for the applicable standards and legal requirements
  • Mastery of investigative questioning techniques and fact-finding
  • Carrying out conformity assessment (e.g. opinions and interpretations in reports, inspection results,
  • validation and verification results, assessment and decision on certification, etc.) or the fulfilment of
  • Requirements/standards based on different facts

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Formation et expérience

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