Customer Relations Expert

Caroline Reyniers
Senior Consultant à Berchem
+32 499 90 31 47
Introduction
Our client, a well-known market leader within the Chemical industry with several sites in Europe, is currently looking for a Customer Relations Expert to support their further growth.
Description de l'emploi
As a Customer Relations Expert you will be the liaison between the Sales department and other internal/ external stakeholders.
- You develop strong and trusting relations with company clients
- You ensure excellent follow-up and administration of several requests
- You have the customer at heart, and provide first class customer care
- Creating, maintaining and increasing customer satisfaction (internal/external) is your daily mission!
Profil
- Bachelor or Master degree (scientific background) combined with a proven track record of 3-5 years of Customer Relations experience. Experience within a waste management environment is a plus
- You have strong stakeholder management and are solution oriented
- You combine an analytical mindset with a hands-on mentality and have clear communication skills
- You are pragmatic, no-nonsense, stress-resistant with go-getter and entrepreneurial mind-set
- Proactive, agile, perseverant, resilient with a positive attitude and going the extra mile to get things done
- You have excellent Excel skills, previous experience of SAP would be advantageous
- Fluent in Dutch and English, French is a plus
Offre
Our client offers an attractive salary package including benefits package. A solid, stable and growing environment with room for personal development.