Service Desk Engineer
Is openness, honesty and mutual respect part of your DNA and do you, on top of that, have the required skills? Then you will undoubtedly feel at ease at ICT talents where we aim for long-term partnerships and where, as a consultant, you can expect open communication as well as a personal approach.
As you can't work at full stretch all the time, ICT Talents is also about having fun. Have a look at our social media and get a taste of our vibe!
For this project, we are looking for someone who likes to combine first & second line.
You will be the first point of contact for end-users where you will deal with both acute and latent problems.
Je doet dit voor zover het kan van op afstand.
Daarnaast ben je ook verantwoordelijk voor het installeren en opzetten van het IT-materiaal voor nieuwe medewerkers alsook voor medewerkers die nood zijn aan een opfrissing van hun materiaal. Finally, you work on various projects within the Service Desk. You ensure a clear planning of an implementation so that it can be rolled out properly.
Preferably, you look back on a Bachelor's degree in Applied Computer Science. What is especially important is 3 years of experience as a Service Desk Engineer. You also need these skills:
- You speak Dutch & French fluently. You also have a good knowledge of English.
- You have experience in providing support for Windows & O365.
- You are End-user friendly and can keep laughing when tickets come in faster than you can process them.
- You work accurately and like to follow procedures.
What's in it for you? Quite a lot! You will join a growing and people-oriented company within ICT consultancy. We respect you as an individual and we will do everything to find a comfortable environment to work in that works for you.
For 15 years, we have valued openness, honesty and mutual respect. So with us, no one shots; but a long-term collaboration.
Besides our culture and values we also give:
a monthly salary. A company car including a fuel pass. A personal training path mapped out for your ambitions and interests. Besides these, we also give meal vouchers, a health insurance and an expense compensation.