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Customer Relations Expert

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Caroline Reyniers
Senior Consultant in Berchem



Caroline Reyniers
Senior Consultant in Berchem
+32 499 90 31 47


Introduction

Our client, a well-known market leader within the Chemical industry with several sites in Europe, is currently looking for a Customer Relations Expert to support their further growth.

Job description

As a Customer Relations Expert you will be the liaison between the Sales department and other internal/ external stakeholders.

  • You develop strong and trusting relations with company clients
  • You ensure excellent follow-up and administration of several requests
  • You have the customer at heart, and provide first class customer care
  • Creating, maintaining and increasing customer satisfaction (internal/external) is your daily mission!

Profile

  • Bachelor or Master degree combined with a proven track record of 3-5 years of Customer Relations experience. Experience within a waste management environment is a plus
  • You have strong stakeholder management and are solution oriented
  • You combine an analytical mindset with a hands-on mentality and have clear communication skills
  • You are pragmatic, no-nonsense, stress-resistant with go-getter and entrepreneurial mind-set
  • Proactive, agile, perseverant, resilient with a positive attitude and going the extra mile to get things done
  • You have excellent Excel skills, previous experience of SAP would be advantageous 
  • Fluent in Dutch and English, French is a plus



Offer

Our client offers an attractive salary package including benefits package. A solid, stable and growing environment with room for personal development.

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